Terms & Conditions

Terms & Conditions

Effective Date: May 21, 2024

Welcome to serimglo.com. These Terms & Conditions govern your use of our website and the purchase of our skincare products. By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. General Use

• Eligibility: By using our website, you represent that you are at least 18 years old or have the legal capacity to enter into a binding contract.
• Account Registration: To make a purchase, you may need to create an account. You agree to provide accurate and complete information and keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2. Product Purchases

• Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that the descriptions, colours, or other content on our website are accurate, complete, reliable, current, or error-free.
• Pricing: All prices are subject to change without notice. Prices do not include shipping charges, taxes or other transaction fees, which will be added to your total order price.
• Payment: We accept various payment methods as indicated on our website. By providing payment information, you represent and warrant that you have the legal right to use the payment method provided.

3. Orders

• Order Acceptance: All orders are subject to acceptance by Sérim Glo Skincare. We reserve the right to refuse or cancel any order for any reason, including stock availability, errors in product or pricing information, or issues identified by our credit and fraud prevention department.
• Shipping and Delivery: Shipping and delivery dates are estimates and not guaranteed. We are not responsible for delays caused by carriers or unforeseen circumstances.
• Risk of Loss: Risk of loss and title for products purchased from us pass to you upon delivery to the carrier.

4. Returns & Exchanges

Please refer to our Returns & Exchanges Policy for detailed information on returning or exchanging products.

5. Privacy Policy

Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

6. Intellectual Property

• Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of Sérim Glo Skincare or its licensors and is protected by intellectual property laws.
• License: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission.

7. Prohibited Conduct

You agree not to:

• Use our website for any unlawful purpose or in violation of any applicable laws.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.
• Interfere with or disrupts the operation of our website or servers or networks connected to our website.
• Engage in any conduct that restricts or inhibits any other user from using or enjoying our website.

8. Disclaimers and Limitation of Liability

• Disclaimers: Our website and products are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted or error-free.
• Limitation of Liability: To the fullest extent permitted by law, Sérim Glo Skincare shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use of or inability to use our website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our website; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party; (e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the website; and/or (f) the defamatory, offensive, or illegal conduct of any third party.

9. Indemnification

You agree to indemnify, defend, and hold harmless Sérim Glo Skincare and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that arise from your violation of these Terms & Conditions or your use of our website.

10. Governing Law and Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of Ghana, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Accra, Ghana for the resolution of any disputes.

11. Changes to Terms & Conditions

We may update these Terms & Conditions from time to time. We will notify you of any changes by posting the new Terms & Conditions on our website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

12. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at:

• Email: ca**@se******.com
• Phone/WhatsApp: +233 (0)50 591 5751
• Address: Sérim Glo Skincare, East Legon Hills Road, Off School Junction, Ghana

Thank you for choosing Sérim Glo Skincare. We appreciate your business and look forward to serving you.